Health,
made human.

Privacy Policy

This Privacy Policy explains how Physical Wellbeing ("Physical Wellbeing", "we", "us", or "our") collects, uses, discloses, and protects information when you visit our website, use our services, or otherwise interact with us. By using our website or services, you agree to the practices described here.

1. Information We Collect

We may collect personal information you provide directly, such as your name, email address, phone number, mailing address, and any details you submit through our contact or newsletter forms. We may also collect limited health-related information you voluntarily share when requesting care, which is treated as sensitive information and handled with heightened care.

We automatically collect certain technical information, including browser type, device information, IP address, and usage data, through cookies and similar technologies, to help us operate and improve our website.

2. How We Use Information

• To respond to inquiries and schedule or coordinate care-related requests
• To send newsletters or educational content you have opted into
• To operate, maintain, and improve our website and services
• To comply with applicable laws, regulations, and professional obligations
• To protect the security and integrity of our systems and clients

3. Health Information

Any health-related information shared with Physical Wellbeing is used solely for the purpose of coordinating or providing care, and is handled in accordance with applicable state and federal healthcare privacy regulations. We do not sell health information, and access to such information is limited to authorized personnel involved in your care.

4. Sharing of Information

We do not sell personal information. We may share information with service providers who help us operate our website and deliver services, licensed clinicians involved in your care, or when required by law, subpoena, or legal process. Any third party we work with is required to protect your information under confidentiality obligations consistent with this policy.

5. Cookies

Our website may use cookies and similar tracking technologies to remember preferences and understand how visitors use our site. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal and health information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and health information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable recordkeeping and regulatory obligations.

8. Your Rights

Depending on your state of residence, you may have rights to access, correct, or request deletion of your personal information, or to opt out of certain uses. To exercise these rights, contact us using the details below.

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children without appropriate parental or guardian consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.

11. Contact Us

Questions about this Privacy Policy can be directed to info@physicalwellbeing.info or 136 Madison Avenue, New York City, New York, 10016.

Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the Physical Wellbeing website and services. By accessing our website or booking any service, you agree to be bound by these Terms.

1. Not a Substitute for Emergency Care

Physical Wellbeing provides scheduled healthcare, wellness, and related services. Our website and services are not intended for medical emergencies. If you are experiencing a medical emergency, contact your local emergency services immediately.

2. Eligibility

You must be at least 18 years old, or accessing our services with the consent and involvement of a parent or legal guardian, to use our website or book services on your own behalf.

3. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. You agree not to misrepresent your identity or medical information when booking or requesting services.

4. Appointments and Cancellations

Appointments booked through Physical Wellbeing are subject to availability and confirmation. We ask that cancellations or rescheduling requests be made with reasonable advance notice. Repeated missed appointments without notice may affect future scheduling.

5. Professional Relationship

Nothing on this website establishes a clinician-patient relationship until a service has been formally booked and confirmed with a licensed provider. General information on this website is provided for educational purposes and should not be treated as personalized medical advice.

6. Fees and Payment

Fees for services will be communicated at the time of booking or during your visit. Payment terms, including any applicable insurance coordination, will be disclosed prior to service delivery.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Physical Wellbeing or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Physical Wellbeing shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or services, except where such limitation is not permitted by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party website linked from our site.

10. Governing Law

These Terms are governed by the laws of the state in which Physical Wellbeing principally operates, without regard to conflict-of-law principles, and applicable federal regulations governing healthcare services.

11. Changes to These Terms

We may revise these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact info@physicalwellbeing.info or 136 Madison Avenue, New York City, New York, 10016.